Privacy policy
Privacy Policy
Last Updated:July 10, 2026
Welcome to [STORE NAME]. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Shipping Address
- Billing Address
- Payment Information (processed securely through our payment partners; we do not store your complete card details)
- Order History
Automatically Collected Information
- IP Address
- Device Information
- Browser Type
- Operating System
- Website Usage Data
- Pages Visited
- Date and Time of Visit
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Deliver products to your address.
- Send order confirmations and shipping updates.
- Respond to customer support requests.
- Improve our website, products, and services.
- Detect and prevent fraud or unauthorized activities.
- Comply with legal obligations.
- Send promotional emails or offers (only where permitted or with your consent, where applicable).
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember your preferences.
- Keep your shopping cart active.
- Understand website traffic and customer behavior.
- Improve website performance.
- Deliver relevant marketing and advertisements where applicable.
You can disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
4. Third-Party Services
We may use trusted third-party service providers to operate our business, including:
- Payment gateways
- Shipping and logistics partners
- Website hosting providers
- Analytics services
- Marketing and advertising platforms
- Customer support tools
These service providers may receive only the information necessary to perform their services on our behalf and are expected to protect it appropriately.
5. Payment Security
Payments are processed through secure third-party payment providers. We do not store your complete debit card, credit card, UPI PIN, CVV, or internet banking credentials on our servers.
6. Data Security
We take reasonable technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
7. Information Sharing
We do not sell or rent your personal information.
We may share information only when necessary:
- With payment processors
- With shipping partners
- With technology and service providers
- When required by applicable law, regulation, or legal process
- To protect our legal rights, customers, or business
8. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Maintain business records
- Comply with applicable legal, tax, and accounting obligations
- Resolve disputes and enforce our policies
9. Customer Rights
Subject to applicable law, you may have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information where appropriate.
- Withdraw consent where processing is based on consent.
- Opt out of receiving promotional communications.
- Contact us regarding any privacy-related concerns.
To exercise these rights, please contact us using the details below.
10. Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services. Any updates will be posted on this page with the revised "Last Updated" date.
12. Contact Information
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:
Store Name: Zivexa.in
Email: aayushraj133535@gmail.com
Business Address: Zivexa.in
Phone (Optional): 9142898896
13. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts located in [CITY, STATE], unless otherwise required by applicable law.