Terms of service
Terms of Service
Last Updated: 10 July 2026
Welcome to [STORE NAME]. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.
1. Eligibility and Account Terms
- You must provide accurate, current, and complete information when creating an account or placing an order.
- You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
- You agree to notify us immediately of any unauthorized use of your account.
- We reserve the right to suspend or terminate accounts that violate these Terms or applicable law.
2. Products and Services
- We strive to ensure that all products displayed on our website are accurately described.
- Product images are for illustrative purposes only. Actual products may vary slightly in color, packaging, or appearance due to manufacturing updates or screen settings.
- Product availability is subject to stock availability and may change without prior notice.
3. Pricing and Payment
- All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.
- Prices are subject to change without prior notice.
- We reserve the right to correct pricing errors at any time.
- Payment must be completed using the payment methods available on our website.
- Orders will only be processed after successful payment confirmation, except for approved Cash on Delivery (COD) orders where applicable.
4. Order Acceptance and Cancellation
- Placing an order does not guarantee acceptance.
- We reserve the right to accept, reject, cancel, or limit any order at our sole discretion, including in cases of suspected fraud, pricing errors, stock unavailability, or incorrect customer information.
- If payment has already been received for a cancelled order, an appropriate refund will be processed.
5. Shipping and Delivery
- We aim to dispatch orders within [BUSINESS DAYS] after confirmation, unless otherwise stated.
- Delivery timelines are estimates and may vary depending on your location, courier services, weather conditions, public holidays, or other unforeseen circumstances.
- We are not responsible for delays caused by shipping partners beyond our reasonable control.
6. Returns and Refunds
- Returns and refunds are governed by our Return & Refund Policy.
- Customers must follow the return instructions provided by [STORE NAME].
- Refunds, where approved, will be processed through the original payment method or another suitable method, depending on the circumstances and applicable payment provider policies.
7. Intellectual Property
All website content, including text, logos, graphics, images, product descriptions, designs, and other materials, is the property of [STORE NAME] or its licensors and is protected under applicable intellectual property laws. You may not copy, reproduce, distribute, or use any content without prior written permission.
8. Prohibited Uses
You agree not to:
- Use the website for any unlawful purpose.
- Attempt to gain unauthorized access to our systems or accounts.
- Introduce viruses, malware, or harmful code.
- Interfere with the security or operation of the website.
- Copy, scrape, or exploit website content without authorization.
- Engage in fraudulent, misleading, abusive, or harmful activities.
9. Limitation of Liability
To the fullest extent permitted by applicable law, [STORE NAME], its owners, employees, affiliates, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.
Our total liability, where applicable, shall not exceed the amount paid by you for the relevant order giving rise to the claim.
10. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
11. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Any changes will become effective immediately upon posting on this page. Continued use of the website after changes are posted constitutes your acceptance of the revised Terms.
12. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts located in [CITY, STATE], India, unless otherwise required by applicable law.
13. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Store Name: Zivexa.in
Email: aayushraj133535@gmail.com
Business Address: [BUSINESS ADDRESS]
Phone (Optional): 9142898896